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Lilcat has a battery life of around 5 days during normal use. This battery life is expected to improve, as Lilcat becomes smarter to use. You can always monitor the battery level in the app and Lildcat notifies you when the device needs to be charged. Lilcat is charged with the included USB-C charger.

Yes! If you experience that Lilcat is not working as it should, you can try holding down the button on the device for 5 seconds, let go and do the same thing one more time.

The location of your Lilcat is updated every 70 seconds when it is outdoors and in motion. When at rest, it will not update position until it moves outdoors again. If you have live tracking activated, it will update position every 10 seconds.

It can not be turned off directly. When your Lilcat is not moving it will go into sleepmode.

If you hold down the button on your Lilcat and a blue light appears, this means that your Lilcat is in "bluetooth pairing" mode. If you press the button and there is a green flash, this is a confirmation that your Lilcat is turned on. If you double-click the button, Lilcat will light up constantly blue. You double-click to turn off the light.

To charge lilcat to 100%, it must charge for 2 hours. When fully charged, it will make a small sound and light green.

You can share your account (email address and password) with your family. There is currently no limit on how many people can be logged in to the same user.

You can cancel the subscription whenever you want to. There is no extra charge for cancelling the subscription, and you can reactivate the subscription at any time.

When you receive your lilcat after purchasing it, you will have to activate it in the app. After you have signed up to the app and are adding your cat, you will be asked to activate the lilcat. To activate it, you insert your bank account information and then you will be charged once a month. You can cancel the subscription at any time. You will have access to edit the subscription from the app.

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